TurnKey Projects

Telservnet VoBB Solution is a pre-integrated Platform aimed specifically at Broadband Service Providers and VoIP Application Service Providers, allowing them to host a wide range of differentiated telephony applications and accelerate their penetration into new, high-margin VoIP market.

This carrier-grade solution provides the scalability, reliability and manageability to easily support hundreds of thousands of premium-grade calls in a highly distributed network. With the advancement in technology as well as the customer acceptance and demands, Voice over Broadband is gaining momentum and this solution provides the shortest time-to-market to the Service Providers.

Subscribers call from various IP devices like ATAs, IP Phones, PCs, IP PBX and IADs and enjoy a unified service experience. This solution provides support for telephony features most often required by Residential, Enterprise and Call shops. This reduces operational costs for the Service Provider and helps them reach a wider subscriber base.

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MANAGED NOC (Network Operating Center)

No VOIP service provider can survive in the market without the much required pillar of Technical Support, thankfully, we know it all! Our services have been casted as one of the best in the market, also because of the unswerving technical support we are providing to your valuable customers. We have managed Network Operating Center support to manage all the queries of your customers and all your technical issues, ensuing bigger revenues and more fidelity towards your services. No customer is bound to listen to long IVR’s while waiting for his/her queue on the telephone line or a long wait at the help desk. We provide instant online technical support to give you an instant resolution and thereby, maximizing thorough customer satisfaction. So, all you need to have is strong service interface and rest will be done by us.

Key features of our resilient and knowledgeable NOC services

Customized Ticket Management System.
Comprehensive reports for organized problem resolving.
Provision of daily reports stating any technical problems and solutions.
Talented, highly experienced and technologically accomplished customer care service executives.
Instantaneous and hassle-free communication through Phone, IM, Online Live Chat.

Hosted VOIP

One basic requirement, you cannot do without, is availability of a channel to efficiently service customers, which can be done through video, voice or text or in a combination of all these elements. Telservnet assists the contact centers by providing them with an extensive center of NGN services, allowing them to increase their productivity and profitability.

Budding contact centers enjoy reduced monetary outflow as their initial capital expenditure with our hosted VOIP solutions.
We promise to offer quality delivery of service by pre-arranging assorted legal and technical provisions across a broad array of entities, options & technologies.
Presence of responsive customer support system 24*7*365.
Power secured for contact centers to rapidly lodge their busy-hour call attempts.
Mobility and flexibility of operations with various geographic and non-geographic numbers for global operations are ensured.
With our on-demand, hosted solutions, our Contact Center customers to make the most of our advanced infrastructure by taking up micro-level, incremental, pay-per-use investment model.