Voip Billing, VPeer VoIP Solution

INTRODUCTION

VPeer is aimed specifically at Service Providers looking for upto 3,000 Concurrent Calls Class 4/5 VoIP Solution with a strong Reseller Panel, allowing them to host a pre-integrated Platform to accelerate their penetration into high-margin VoIP market. VPeer provides the shortest time-to-market to the Service Providers. Services that can be rendered through this Solution are:

SOLUTION SCHEMATIC

VPeeris a multi service platform and is access network agnostic. Subscribers can initiate calls from any network, be it Wireline, Wireless or Broadband. The following diagram illustrates the deployment of VPeerfor subscribers calling from PSTN or VoIP Devices.

SOLUTION BENEFITS

TECHNICAL SPECIFICATIONS

VPeer is a converged multi-service applications platform which provides a host of innovative revenue generating applications to Service Providers. This solution is a software based communications platform consisting of the following elements that run on
robust industry standard Linux hardware platforms. VPeer comprises of various elements depicted below. These elements are pre-integrated and serve specific functions as under:

1. SIP SoftSwitch (Signaling & Routing)

2. Media Proxy (NAT Traversal)

Media Proxy has the ability to authenticate devices behind NAT and provide a channel to transfer voice packets. It has an enhanced capability to traverse through multiple layers of NAT. It provides dynamic channel and resource allocation mechanisms that allow for improved security of the network, making it impossible for intruders to find a way into the network under the disguise of an authorized channel.

3. Media Server (IVR)

4. VoIP Billing Server

5. Online Payment Gateway Integration

6. Reseller / Private Labeled Agent Management

7. Call Shop Facility

8. VoIP Tunnel (VPN Facility)

9. Prepaid Calling Card Facility

Prepaid Calling Card Service includes the following features:

10. ANI /Web based Callback Facility

In a callback facility, the subscriber informs the system of the origination and termination numbers through a web interface or by calling into a Callback Prompt followed by the destination number where the origination number CLI is noted. The system then initiates a call to the destination and the origination numbers and connects both of them. The following are the ways through which the subscribers can initiate a Callback:

11. Direct Inward Dial Facility

DID facility allows the Service Providers to map PSTN numbers directly to IP Endpoints / SoftSwitches / Media Gateways. This enables the subscribers to have a virtual phone presence in choice of areas with call termination on an IP endpoint anywhere in the world. The Service Provider can buy these virtual numbers in wholesale and retail them to subscribers either in small bulks or individually. Services like Virtual Presence in a different country / city and toll free inbound access can be given out by using this facility.

12. CUG (Short Dialing) Facility

Closed User Group (CUG) system allows formation of a group of subscribers who can internally communicate amongst themselves. They could use a 3-digit/4-digit dialing to address group members. There could be multiple other services which can be rolled out specifically for CUGs. For calling outside the CUG or for Inter-CUG calling, there is an escape Prefix that is configured with every CUG.

13. Call Hunting

Calls are routed to a group of phones where the phones ring in a simultaneous, round-robin or sequential manner till it is picked up. If there is no answer, the calls can be routed to the group voice mailbox.

14. IP Centrex Facility

Service Providers utilize the Call Management facility to offer an advanced set of voice features for Residential and Business subscribers that are looking for a cost-effective communications solution. The following features are a part of Call Management Facility:

15. Voicemail

The Voicemail Facility provides storage and retrieval of voicemails on both Phones and PCs. The subscriber can activate / deactivate the service either through the Subscriber Self Provisioning Portal or through the Phone. The significant features of this application are:

16. Auto Attendant

On calling, the Auto Attendant plays prerecorded voice messages (multilingual) to the caller offering them a menu of choices for directing their call. Once the caller has made their choice, the call is routed to the appropriate ringing extension, where they will be connected to the called party, or presented with yet another series of choices like connecting to the operator, leaving a voicemail etc. Separate treatment is possible for incoming calls based on time / day of week / specific day of year.

17. Web Based Provisioning & Reporting

18. Management

SYSTEM ARCHITECTURE & PERFORMANCE